Are you excited about joining a brand-new café? We’re seeking passionate individuals with a love for coffee and customer service to be part of our new location opening at Oakbrook Center in January 2026!

At Blue Bottle, our goal is to bring people closer to great coffee. From the origin of the beans to the final cup, we focus on craftsmanship and sustainability—supporting our people, our company, and the planet.

About the Role

As a Shift Supervisor, you’ll play a key leadership role in delivering outstanding hospitality and elevating the coffee experience, all while maintaining high café standards and supporting business goals. You’ll help cultivate a learning-focused environment, inspiring your team to grow and perform at their best.

Though this role doesn’t include direct reports, you’ll lead through collaboration and influence to drive team success.

Your Responsibilities

– Understand café costs and contribute to sales growth efforts
– Support daily operations and continuous improvements in your assigned area
– Manage service flow to ensure safety, cleanliness, quality, and efficiency
– Handle inventory tasks like ordering, receiving, and stock management
– Follow the Leader on Duty process, manage breaks, and ensure top-tier hospitality and product standards
– Help onboard and train new team members
– Manage cash handling and daily deposits
– Address guest concerns promptly
– Report any health or safety incidents
– Guide team members on new menu items and procedures
– Lead sustainability efforts and engage your team in these initiatives
– Consistently prepare and serve high-quality beverages and food
– Supervise high-performing team members
– Set a strong example through your behavior and leadership, embodying the spirit of Omotenashi
– Encourage curiosity and learning through tastings, cuppings, and training
– Ensure compliance with safety and company standards, and foster a respectful, supportive workplace

Who You Are

– A natural leader who enjoys mentoring and developing others
– Self-aware and open to feedback for continuous improvement
– A clear communicator who gives motivating and helpful feedback
– Curious and eager to find new ways to delight guests
– Resourceful and able to problem-solve effectively
– Empathetic and committed to your team and guests
– Passionate about sustainability and making a positive impact
– At least 18 years old and legally authorized to work in the U.S.

What You Bring

– 6 months to 1 year of supervisory or team leadership experience
– Completion of (or willingness to complete within 90 days) Blue Bottle’s Barista training program
– Valid Food Safety Certification for your location (or willingness to obtain within 30 days)
– Basic math and computer skills
– Availability to work mornings, evenings, weekends, and holidays

Benefits We Offer

– Health, dental, and vision insurance starting on day one (for eligible employees)
– Top-tier coffee training and ongoing education
– Free membership to the Specialty Coffee Association and event discounts
– 401(k) retirement plan
– Paid time off and volunteer hours
– 50% discount on all products (in-store and online)
– Two free drinks per shift
– Flexible spending and commuter benefits
– Employee Assistance Program
– Additional benefits details available here

Physical Requirements

– Ability to stand and walk for extended periods
– Use of hands for precision tasks like making coffee and operating equipment
– Ability to bend, reach, squat, and lift up to 50 pounds
– Occasional climbing of stairs, ladders, or ramps
– Ability to taste, smell, listen, and speak to ensure quality and guest interaction

Compensation

– $18.45 per hour plus tips

Equal Opportunity Employer

Blue Bottle is committed to diversity and inclusion. We hire based on qualifications, job requirements, and business needs—without discrimination. We provide accommodations for applicants with disabilities or religious needs. We also consider qualified applicants with arrest or conviction records and participate in E-Verify to confirm work authorization.