About Paytm
Paytm is a leading mobile payments and financial services platform in India. As a pioneer of the mobile QR payment revolution in the country, Paytm develops technology solutions that empower small businesses with seamless payment and commerce capabilities. The company’s mission is to bring 500 million Indians into the formal economy through the power of technology.

Paytm Travel
Paytm Travel is one of the fastest-expanding segments within the Paytm ecosystem, offering a comprehensive suite of travel services including flights, trains, buses, hotels, and more. With a large and engaged user base, Paytm Travel provides brands with high-impact advertising opportunities targeting a travel-focused audience.

Role Overview
We are looking for a motivated and experienced Program Manager to join our team. This role requires a strong track record in leading strategic initiatives, managing post-booking operations, overseeing cross-functional projects, and ensuring operational excellence in a dynamic, high-growth environment. The ideal candidate will use data-driven insights to manage programs from planning to execution, ensuring compliance and fostering collaboration across global teams.

Key Responsibilities

Strategic Program Leadership
– Lead and execute new strategic initiatives from planning to nationwide rollout.
– Manage large-scale launches, define data-backed expansion strategies, and ensure smooth operations.
– Drive integration projects to support user transitions and cross-category service offerings to boost demand.

Operational Excellence & Compliance
– Develop and maintain governance frameworks to monitor project progress and ensure timely delivery across departments.
– Lead external compliance audits, ensure regulatory adherence, and implement scalable processes to prevent future non-compliance and enhance efficiency.

Product & Project Lifecycle Management
– Oversee the full lifecycle of products, from defining business needs and securing stakeholder buy-in to testing and post-launch support.
– Manage diverse projects, from policy creation to on-the-ground execution, aimed at expanding the customer base.

Data-Driven Decision Making & Stakeholder Management
– Perform in-depth metric analysis, generate reports, and provide leadership with actionable insights.
– Foster strong collaboration with cross-functional and global teams to ensure alignment on strategic goals.

Required Qualifications
– Bachelor’s degree in Electronics & Computer Engineering or a related technical field.
– 4–5 years of experience in program management, operations, or similar roles in fast-paced environments.
– Proven success in managing complex projects and driving strategic outcomes.
– Experience working with cross-functional teams and global stakeholders.
– Strong analytical skills with a focus on data-driven decision-making.
– Experience in compliance management, audits, and governance frameworks.

Preferred Skills
– Background in mobility, payments, or e-commerce industries.
– Familiarity with Salesforce integration projects.
– Experience with OCR technology implementation.
– Knowledge of market analysis (technical and fundamental) and managing diversified portfolios or trading.

Why Join Us
1. Be part of a collaborative, results-oriented team that connects business units through technology.
2. Help increase average revenue per user by boosting cross-sell opportunities.
3. Receive comprehensive feedback from peers on your contributions.
4. Earn respect through performance, not hierarchy.

Compensation
We believe in rewarding the right talent with wealth creation opportunities.

With over 500 million registered users, 21 million+ merchants, and a rich data ecosystem, Paytm is uniquely positioned to democratize credit access for deserving consumers and merchants. Join us and be part of India’s largest digital lending revolution.