Scholar Rock is a biopharmaceutical company dedicated to discovering, developing, and delivering transformative therapies for people with serious conditions that lack effective treatment options. As a global leader in understanding the transforming growth factor beta (TGFβ) family of cell proteins—and named for the likeness between scholar rocks and protein structures—the clinical‑stage company focuses on pioneering treatments driven by the essential role of protein growth factors. Over the past decade, it has built a pipeline aimed at reshaping care standards for neuromuscular diseases, cardiometabolic disorders, cancer, and other conditions where targeting growth factors can be groundbreaking.

Scholar Rock is the only company to demonstrate clinical proof of concept for a muscle‑directed therapy in spinal muscular atrophy (SMA). Its commitment to pursuing fundamentally new therapeutic strategies is fueled by broad use of a proprietary platform that has produced innovative monoclonal antibodies capable of modulating growth factors with exceptional precision. By applying advanced science to disease areas historically underserved by conventional treatments, Scholar Rock works to open new possibilities for patients. More information is available at ScholarRock.com and on its Twitter and LinkedIn pages.

Summary of Position:
The Rx Onboarding and Care Coordinator (ROCC) is a specialist in guiding patients through their treatment journey, offering personalized education and comprehensive coordination to support individuals and families affected by SMA. As a trusted advocate, the ROCC acts as the primary communication link among patients, caregivers, healthcare providers, and advocacy organizations, supporting eligible patients at every stage of therapy. The role centers on understanding each patient’s needs and delivering customized tools and resources to meet them. The ROCC connects patients with assistance related to access, affordability, and logistics, collaborating across teams to identify and appropriately resolve non‑clinical obstacles. With a focus on empowering patients and caregivers, the ROCC provides empathetic, tailored education and practical solutions that improve access and overall patient experience.

This role offers the chance to make a meaningful difference for individuals living with a rare neuromuscular disease by ensuring they receive support, access, and consistent care throughout treatment. The ROCC is an essential member of the Patient Access and Experience Team.

Position Responsibilities:
• Serve as the main contact for patients and caregivers, clearly and compassionately explaining the disease, treatment options, access processes, and available support.
• Manage and streamline access‑related steps, including affordability programs, benefits checks, prior authorizations, and site‑of‑care arrangements, ensuring timely treatment initiation and sustained adherence.
• Provide individualized patient support through thorough assessments, personalized education plans, and hands‑on logistical help, including in‑person assistance when necessary.
• Collaborate closely with internal teams—Sales, Field Reimbursement, Advocacy, Marketing, and others—to optimize the patient experience, resolve complex issues, and align operations with organizational goals.
• Work with external partners such as care coordinators, office staff, and infusion sites to anticipate and address patient access challenges, ensuring all stakeholders have the resources needed to navigate therapy access.
• Track market trends, payer changes, and regulatory developments to anticipate obstacles and share relevant updates with patients, caregivers, healthcare providers, and internal teams.
• Build strong networks through advocacy organizations, rare disease events, and national conferences.
• Maintain deep knowledge of patient and community needs, available resources, and national access dynamics to provide regionally tailored support.
• Follow legal and regulatory requirements (including HIPAA, FDA, and OIG), remain current on compliance policies, and accurately document adverse events and product complaints.

Candidate Requirements:
• At least five years of relevant experience in pharmaceutical or biotech roles; experience in patient support, account management, reimbursement, HUB services, or market access is preferred.
• Proven ability to effectively engage with patients, caregivers, and healthcare professionals, demonstrating empathy and strong relationship‑building skills.
• Experience in rare disease, buy‑and‑bill processes, specialty pharmacy, and provider or hospital workflows; launch experience preferred.
• Background in specialty or high‑cost therapies in chronic or acute care settings, with strong preference for experience launching therapies in infusion or home‑infusion environments.
• Experience managing complex patient cases.
• Strong grasp of the evolving patient access landscape, including payer, PBM, and specialty pharmacy interactions; demonstrated expertise with public and private payers and navigating reimbursement challenges.
• Ability to work independently, handle multiple priorities, and maintain strong organizational skills.
• Familiarity with HIPAA, FDA, and OIG guidelines.
• Excellent written and verbal communication skills for managing patient cases and reporting regional activity.
• Strong interpersonal skills grounded in patient‑centered care and adaptable to changing needs of patients, caregivers, healthcare providers, and the organization.
• Spanish proficiency preferred.

Location and Travel Requirements:
• Field‑based role requiring up to 60 percent travel.
• Candidate must live within the assigned territory.

Scholar Rock is an Equal Opportunity Employer that values diversity and is committed to fostering an inclusive workplace for all employees.