AHEAD develops platforms that power digital business. By integrating advancements in cloud infrastructure, automation and analytics, and modern software delivery, we enable enterprises to fully realize their digital transformation goals.

At AHEAD, we focus on fostering a culture of belonging where every voice and viewpoint is welcomed, respected, and valued. We strive to create an environment that empowers everyone to speak up, contribute ideas, and shape the culture of our organization.

We are an equal opportunity employer and do not discriminate based on race, national origin, color, gender, gender identity or expression, sexual orientation, religion, age, disability, marital status, or any other characteristic protected by law, whether real or perceived.

We welcome all candidates who can help expand and enrich the diversity of ideas and perspectives at AHEAD.

Independently oversee sales operations and the order execution process for assigned opportunities.

Key Responsibilities
• Receive and book all customer orders, ensuring all required documentation is complete and accurate.
• Create necessary parts.
• Enter orders into the Signal system so they appear in the customer’s Hatch platform.
• Generate receiving purchase orders.
• Track direct ship orders and close them when appropriate.
• Collaborate with internal account teams as needed to obtain tracking and serial information.
• Add support contract details for assets that require them.
• Review incoming ETA updates and adjust purchase and sales orders as needed.
• Identify opportunities to improve order processes and report them to the Operations Manager.
• Perform additional related duties as assigned by the Operations Manager.
• Monitor email for new requests.

Skills Required
• Associate degree required; bachelor’s degree preferred.
• At least two years of experience in a high-volume, fast-paced environment.
• Ability to build trusted partnerships with the Engineered Solutions Team to improve turnaround times and order accuracy.
• Ability to understand and analyze customer needs to ensure proper order visibility in Hatch.
• Self-starter capable of working independently while also functioning effectively as part of a team.
• Strong written and verbal communication skills.
• Excellent attention to detail and organizational skills.
• Ability to manage multiple projects simultaneously.
• Flexibility to adapt quickly to changes.
• Ability to work efficiently and stay focused under pressure.

Why AHEAD:
Through our daily work and internal groups such as Moving Women AHEAD and RISE AHEAD, we embrace and benefit from diverse backgrounds, ideas, and experiences.

We support growth by equipping our offices with cutting-edge technologies in a multimillion‑dollar lab, encouraging cross‑department training, and funding certifications and continued learning opportunities.

USA Employment Benefits include:
• Medical, dental, and vision insurance
• 401(k)
• Paid company holidays
• Paid time off
• Paid parental and caregiver leave
• And more; visit https://www.aheadbenefits.com for details

The compensation range listed reflects the On-Target Earnings (OTE) for this role, which includes base salary and any applicable target bonus. The OTE may vary depending on experience, qualifications, and geographic location.