About Avalere Health
Driven by a shared mission to reach every patient possible, Avalere Health is dedicated to ensuring all patients are identified, treated, supported, and cared for equitably. Our Advisory, Medical, and Marketing teams collaborate intentionally to create powerful, unconventional connections that move us toward a future where healthcare is accessible and no patient is overlooked.

Fulfilling this mission begins with offering meaningful, purpose-led careers that enable our teams to make a real impact on patient lives. We foster a culture where employees can bring their full selves to work, drawing on diverse perspectives and skills to help make a difference for patients everywhere.

Our flexible work model lets teams choose whether to work from home or in the office, based on client and team needs. Major hubs in London, Manchester, Washington, D.C., and New York—along with smaller global offices—provide collaborative spaces when needed. Remote workers receive equal support, including dedicated social opportunities and resources.

Our inclusive culture is central to who we are. We actively support employees through six Employee Network Groups: Diverse Ability, Family, Gender, LGBTQ+, Mental Health, and Race/Ethnicity. These groups create space for connection, learning, and events that promote diversity, equity, and inclusion. As a Fertility Friendly employer, we offer a fertility policy, enhanced parental leave, and flexible working options to support employees along their family-planning journeys.

We invest in professional development through daily career opportunities, extensive on-demand training, regular career discussions, and the chance to pursue global or cross-functional roles.

As part of the Disability Confident Scheme, we ensure fair interviews for applicants with disabilities, long-term health conditions, or neurodiversity. Applicants may request any adjustments needed.

Our “Magnet, Not Mandate” philosophy means there is no required office attendance, though we value in-person collaboration when it matters. Primary hiring areas include Philadelphia, New York City, Washington, D.C., Chicago, and Toronto, with exceptional candidates elsewhere also considered.

About the role
This role works closely with clients and the client services team to deliver strategic guidance and support across accounts. The Senior Account Director leads the client services team to carry out strategic plans effectively and manages accounts for one or multiple clients. They work directly with clients to ensure objectives are met and oversee campaigns from start to finish. The role may also involve daily supervision of client services team members.

What you’ll do
• Manage client relationships independently to provide strategic guidance
• Lead, mentor, and support client services team members to keep deliverables on strategy, on time, and within budget
• Serve as the main liaison between the client and internal teams, ensuring strategy is communicated clearly
• Possess a full understanding of the client’s brand, therapeutic area, and goals
• Use sound judgment to connect client needs with brand or medical education strategy
• Oversee client services staff
• Manage day-to-day account activity to deliver projects on schedule and within budget
• Anticipate client needs and offer recommendations
• Handle multiple clients and projects under tight deadlines
• Collaborate with multiple departments to ensure project quality and provide feedback on performance
• Communicate regularly with all teams, providing project updates
• Complete administrative tasks required for client deliverables
• Participate in meetings to discuss project status
• Travel up to 25%
• Perform other duties as needed

About you
• 10+ years of agency account management experience, including at least 5 years in pharmaceutical advertising; digital experience managing websites required
• BA/BS degree
• Strong understanding of the pharma and healthcare advertising landscape, including product launches
• DAOR experience preferred
• Proven experience leading digital marketing initiatives
• Strong omni-channel digital expertise
• Demonstrated ability to manage multiple clients and agency partners
• Marketing expertise with experience guiding integrated teams in planning, budgeting, execution, and measurement
• Strong track record of building valued relationships with senior clients and stakeholders at all levels
• Proven strategic partnership skills
• Excellent presentation, verbal, written, and communication abilities
• Proficiency in building and delivering PowerPoint presentations

Salary: $130,000–$140,000 annually, depending on experience, location, and qualifications.

What we offer
We provide a 401(k) plan with up to 4% employer match (immediately vested), plus life insurance, disability coverage, and medical, dental, and vision benefits. Enjoy flexible working options—including hybrid, remote, and two weeks per year working from anywhere in the world. Employees receive 20 vacation days, one personal well-being day, nine public holidays, gifted end-of-year holidays, and early-finish Summer Fridays in June, July, and August.

You’ll have access to free counseling, personalized health support, and enhanced policies for maternity, paternity, family leave, and fertility care. We also offer extensive opportunities for professional development, on-demand training, and global mobility.

Please review our candidate privacy notice before applying.