Curai Health is creating a new, AI‑enabled approach to primary care that tackles major challenges in healthcare delivery. By integrating machine learning into clinical workflows, the company empowers its specially trained clinicians to provide high‑quality primary care to more patients at significantly lower cost.

Curai operates as a remote‑first company and considers applicants from across the United States, with its headquarters in San Francisco.

Senior Provider Operations Associate at Curai

The Senior Provider Operations Associate is essential to ensuring healthcare providers are properly onboarded, remain compliant, and work efficiently within the organization. This role helps maintain high‑quality care by overseeing the administrative and operational functions that support providers.

We are looking for an experienced, detail‑oriented Senior Provider Operations Associate who will strengthen and streamline our clinical operations. The role requires deep knowledge of the provider lifecycle, including onboarding, credentialing, licensing, enrollment, and compliance. The ideal candidate is proactive, solution‑focused, and able to manage complex processes, vendor relationships, and cross‑functional projects with little supervision.

Who You Are

We value applicants who meet the listed qualifications but also welcome candidates with strong skills, relevant experience, and passion who can thrive in this role even if they do not check every box.

What You’ll Do

Provider Lifecycle Management
• Oversee every stage of the provider lifecycle, from onboarding to offboarding, ensuring smooth processes, compliance, and an excellent provider experience.
• Work with internal teams and external vendors to manage credentialing, licensing, and enrollment, ensuring all requirements are fulfilled.
• Track expirations and ensure timely re‑credentialing, license renewals, and payer enrollments to keep providers fully active.

Onboarding & Offboarding
• Lead the onboarding process by coordinating documentation, training, credentialing, and system access for new providers.
• Manage offboarding to ensure appropriate closure of credentials, system access, and state licensure requirements.

Credentialing & Licensing Oversight
• Act as the main point of contact between internal teams and credentialing/licensing vendors, monitoring progress and resolving issues.
• Maintain accurate, current, audit‑ready credentialing and licensing records.

Compliance & Quality Assurance
• Ensure adherence to regulatory, payer, and accreditation standards (such as NCQA, CMS, and state boards). Support audits, reviews, and corrective actions.
• Help improve processes to strengthen accuracy, efficiency, and compliance.

Operational Reporting & Analysis
• Create and maintain operational reports and dashboards covering onboarding, credentialing, compliance, and provider productivity.
• Spot trends and provide insights to improve processes and the provider experience.

Cross‑Functional Collaboration
• Work closely with Clinical Operations, People Operations, and Business Operations to maintain alignment.
• Serve as a subject‑matter expert in provider operations and support training for junior team members and cross‑functional partners.

Special Projects
• Lead or support key initiatives to enhance provider operations systems, workflows, and infrastructure.

What You’ll Need
• Associate degree in healthcare administration, business, or a related field (or equivalent experience); bachelor’s degree preferred.
• 5+ years of experience in provider operations, credentialing, licensing, or healthcare administration.
• Strong understanding of healthcare compliance and regulatory standards (NCQA, CMS, payer enrollment).
• Ability to manage complex workflows and prioritize effectively in a fast‑paced setting.
• Excellent attention to detail, communication, and organizational skills.
• Experience with EHR systems, Symplr, and data/reporting tools.
• Ability to work independently while collaborating well across teams.

What We Offer
• Culture: A mission‑driven team of values‑aligned colleagues focused on high performance.
• Pay: Competitive salary and stock.
• Wellness: Unlimited PTO, flexible hours, and remote‑work options.
• Benefits: High‑quality medical, dental, vision, and FSA plans.
• Financial: 401(k) with employer match.

The annual base salary range for this role is $55,000–$65,000, with stock grants forming an important part of total compensation. Actual compensation varies based on skills, qualifications, and location.

Curai Health is a startup with a small but exceptional team spanning AI research, medicine, technology, and diverse professional backgrounds. We partner with top universities and work with unique medical datasets to drive innovation. Our team is highly collaborative and data‑driven, supported by leading Silicon Valley investors such as Morningside, General Catalyst, and Khosla Ventures.

We are deeply committed to diversity and inclusion. No employee or applicant will be discriminated against based on race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity, disability, or veteran status. To ensure fairness, we offer transparent and consistent compensation without negotiation. We seek mission‑aligned teammates who embody our values and appreciate our open approach.

$55,000–$65,000 per year