Aircall is a leading global platform that integrates customer communication and intelligence, designed to support growing businesses. Trusted by over 20,000 companies worldwide, it combines voice and digital channels into a single, user-friendly solution. With one-click integrations for top CRMs and more than 100 business tools, Aircall empowers sales and support teams through AI-driven insights, automation, and virtual agents—helping them streamline tasks, identify opportunities, and deliver outstanding customer service. With a team of over 600 employees across nine international offices—including Paris, New York, San Francisco, Sydney, Madrid, London, Berlin, Seattle, and Mexico City—Aircall is redefining how businesses engage with their customers, fostering smarter conversations, stronger relationships, and measurable results.

How We Work at Aircall:
At Aircall, we are driven by a passion for customers, a commitment to continuous learning, and a focus on delivering exceptional results. We value open collaboration, accountability, and making fast, informed decisions. If you thrive in a dynamic, team-oriented environment where curiosity, trust, and impact are key, you’ll feel right at home.

We’re looking for a proactive and experienced Accounts Receivable and Cash Collection Manager to lead our AR team and oversee the entire cash collection process. The ideal candidate will be a strong leader with a proven background in managing teams and optimizing AR and collections.

Your Mission at Aircall:

– Lead, support, and develop the AR and Cash Collection team, encouraging collaboration and high performance.
– Supervise daily operations, review team output, and ensure accountability for performance and growth.
– Manage all AR and cash collection processes, including invoice integration across all legal entities.
– Maintain accurate customer master data.
– Monitor and reduce accounts receivable aging and Days Sales Outstanding (DSO).
– Assess and manage doubtful accounts, contributing to the reduction of bad debt provisions.
– Oversee monthly AR closing and reporting activities.
– Establish and enhance AR and collection policies and controls.
– Ensure data accuracy across AR systems and implement improvements.
– Evaluate payment methods and related transaction fees.
– Participate in or lead projects affecting accounting and AR processes.
– Provide performance insights and analysis related to AR and collections.
– Coordinate and lead all AR-related audits, including annual and tax audits across entities.
– Maintain comprehensive knowledge and control of AR tools (e.g., ZAB, Salesforce).
– Manage revenue recognition processes.

Education & Experience:

– Bachelor’s degree in Accounting, Finance, or a related discipline.
– At least 3 years of relevant experience, ideally in a fast-growing, international SaaS company.
– Strong knowledge of accounting principles with experience managing AR and/or cash collection teams.
– Experience with ERP systems, preferably NetSuite.
– Background in international organizations, audit, or SaaS is a plus.

Skills & Competencies:

– Strong analytical skills with a data-driven approach and keen attention to detail.
– Proficient in Microsoft Excel and Google Workspace tools (Docs, Sheets).
– Technically adept and able to navigate and troubleshoot AR-related systems.
– Excellent organizational and planning abilities with a track record of managing workflows effectively.
– Strong communication and interpersonal skills in English (French is a plus), with the ability to collaborate across teams and with external partners.

Salary Range: $110,000 – $150,000 per year

Aircall is on an exciting growth path, and we’re looking for people with a builder’s mindset to join us.

Let’s grow together: Aircall is a place for those who embrace challenges, strive for excellence, and want to push their limits.

We’re building a culture where trust and collaboration allow people to thrive.

Now is the perfect time to join Aircall and be part of our journey.

Why Join Us?

🚀 A pivotal moment to join Aircall with immense growth and opportunity
💆‍♀️ We care about our people—work-life balance matters
📚 Fast-paced learning environment with a strong entrepreneurial spirit
🌍 45+ nationalities—diverse and multicultural workplace
💵 Competitive salary and equity package
🏨 100% covered medical, dental, and vision insurance
📈 401(k) plan with company match
✈️ Unlimited paid time off—take the time you need
⭐️ Reimbursements for wellness, internet, and childcare
💚 Generous parental leave policy

Diversity, Equity & Inclusion Statement:

At Aircall, we believe that diversity, equity, and inclusion—regardless of background, identity, or orientation—are essential to our mission. We actively promote inclusion to create a workplace where everyone feels a sense of belonging. We are committed to providing equal opportunities for all to grow and succeed. We recognize that there is always more to learn and improve, and we are dedicated to keeping the conversation open and ongoing.

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