Azeri-Speaking Customer Experience Officer

The Role:
We are seeking enthusiastic and self-driven individuals to become part of our Customer Experience Team.

Key Responsibilities:

– Respond to client inquiries through live chat, email, and phone.
– Conduct personalized client analysis and take necessary actions.
– Address client needs effectively while ensuring top-quality service.
– Promote the company’s products and services to clients.
– Build and sustain strong relationships with both potential and existing clients.
– Collaborate efficiently with other departments as needed.
– Help the team achieve its goals and targets.

Key Requirements:

– A degree in a business-related discipline.
– Experience in client services within the financial sector is an advantage.
– Native Azeri speaker with excellent English communication skills, both written and spoken.
– Strong multitasking and organizational abilities.
– Exceptional communication and interpersonal skills.
– Proficient in computer use.
– Must possess a valid work permit.

Benefits:

– Competitive salary package
– Engaging and intellectually rewarding work environment
– Ongoing personal growth and international training opportunities

The Hiring Process:

– Initial conversation with Talent Acquisition
– First interview with your prospective team
– Language proficiency assessment
– Live technical evaluation

All applications will be handled with the utmost confidentiality.