Talkiatry is hiring a Business Analyst focused on Patient Growth to bring data-driven insights to its marketing team. This role, reporting to the Director of Business Operations, Marketing Strategy, will support efforts across the entire patient journey—from acquisition to retention. The analyst will be responsible for building dashboards, generating reports, conducting market analysis, designing experiments, tracking growth metrics, and developing a comprehensive understanding of patient engagement across all touchpoints.

About Talkiatry:

Talkiatry is reimagining psychiatric care by making it more accessible, compassionate, and effective. Founded by a patient and a triple-board-certified psychiatrist, the company addresses the challenges both patients and providers face in accessing and delivering high-quality mental health care.

Every year, 60% of U.S. adults with a mental illness go untreated due to lack of access, while 45% of clinicians remain out of network because of low reimbursement and administrative burdens. Talkiatry leverages technology and a patient-first approach to deliver care efficiently and allow psychiatrists to focus on their clinical work.

Responsibilities:

– Measurement & Reporting: Create systems to monitor the patient journey from acquisition through discharge. Develop dashboards for both operational and executive use to track key performance indicators.
– Business Analysis: Evaluate workflows to uncover risks and opportunities, improving marketing efficiency and resource allocation.
– Market Research & Opportunity Sizing: Analyze competitors and industry benchmarks to identify and prioritize growth opportunities.
– Cross-Functional Collaboration: Work with data, finance, and product teams to solve complex problems and provide actionable insights.
– Leadership & Communication: Present findings to senior leadership, focusing on patient acquisition and the effectiveness of media spending.

Qualifications:

– Bachelor’s degree in a quantitative field such as Math, Statistics, Finance, or Economics
– Over 5 years of experience in analytics, business operations, consulting, investment banking, product or marketing analytics, strategic finance, or data science
– At least 3 years of experience with SQL or similar database languages (e.g., Snowflake, Oracle, Hive)
– Minimum 1 year of experience in business or financial analysis using Excel (including VBA, pivot tables)
– Skilled in data visualization tools like Tableau, Looker, or ThoughtSpot
– Familiarity with experimental design and statistical methods such as causal inference and significance testing

Why Join Talkiatry:

– Work with a high-caliber team dedicated to transforming mental health care
– Thrive in a collaborative and innovative environment
– Enjoy a flexible hybrid work model with access to the Manhattan (NoMad) office
– Receive comprehensive benefits from day one, including medical, dental, vision, 401(k) with match, generous PTO, paid holidays, and parental leave
– Grow your career as the company scales
– Make a meaningful impact by expanding access to mental health care in underserved communities

Compensation:

The salary range for this role is $130,000 to $150,000 annually, with potential for a performance bonus of up to 10%. Actual compensation will depend on the candidate’s experience, location, and qualifications.

Additional Information:

Talkiatry uses E-Verify to confirm employment eligibility in the U.S. after a job offer is accepted and Form I-9 is completed. For more information, visit the E-Verify and Right to Work websites.

Talkiatry is an equal opportunity employer. We are committed to fostering a diverse, inclusive, and equitable workplace. We welcome applicants of all backgrounds and experiences, including those from underrepresented groups.