Sword Health is dedicated to eliminating pain for two billion people worldwide. With 67% of our members living pain-free and a 70% drop in surgery consideration, we’re transforming lives through AI Care while generating significant savings for over 25,000 enterprise clients across three continents. We lead the industry in patents, win 70% of competitive evaluations, and have secured over $300 million in funding from top-tier investors like Founders Fund, Sapphire Ventures, General Catalyst, and Khosla Ventures.

Named a Forbes Best Startup Employer for 2025, we’re proud to be a workplace that attracts top talent. Since launching in 2020, we’ve experienced rapid growth and built a purpose-driven culture that our expanding team values deeply. With a recent valuation of $3 billion, we’re in a high-growth phase and seeking passionate, driven individuals to help us expand our global reach.

At Sword, we live by our core values—most importantly, putting patients first and consistently exceeding expectations for our members and clients.

This is your chance to make a meaningful impact on a global scale, working alongside 900+ talented colleagues across three continents. Your mission: to help build a pain-free world, powered by AI and driven by people, accessible to everyone.

As Chief of Staff, Commercial, you’ll collaborate closely with leadership to advance strategic initiatives within the Commercial team. You’ll coordinate operations, support key priorities, and ensure the team remains focused on delivering outstanding customer outcomes. You’ll serve as a trusted advisor, aligning team efforts with broader company goals.

What You’ll Do:

– Collaborate with leadership to develop and implement strategies aligned with company objectives.
– Analyze customer data (e.g., satisfaction, churn, engagement) to guide decisions.
– Create and present materials for internal and external use.
– Facilitate communication between Commercial leaders and other departments.
– Track projects, monitor deadlines, and ensure timely execution.
– Prepare dashboards and summaries to support leadership reviews.
– Serve as a liaison between Commercial leadership and internal teams.
– Represent the team in meetings, syncs, and industry events as needed.
– Manage special projects assigned by leadership.
– Research industry best practices and recommend process improvements.
– Foster cross-functional collaboration to achieve customer-focused goals.

What You’ll Need:

– Bachelor’s degree in business, marketing, communications, or a related field.
– Experience in a strategic support role, preferably in tech or sales.
– Strong analytical skills and ability to derive insights from data.
– Excellent organizational skills and attention to detail.
– Strong communication and interpersonal skills.
– Ability to handle confidential information with discretion.
– Business acumen and adaptability in a fast-paced environment.
– Enthusiasm for solving Commercial challenges.

US Benefits & Perks:

– Comprehensive health, dental, and vision insurance*
– Equity shares*
– Discretionary PTO*
– Parental leave*
– 401(k)
– Flexible hours
– Remote-first work model
– Paid company holidays
– Free digital therapy for you and your family

*Eligibility: Full-time employees working 25+ hours per week

Portugal Benefits & Perks:

– Health, dental, and vision insurance
– Meal allowance
– Equity shares
– Remote work allowance
– Flexible hours
– Work from home
– Unlimited vacation
– Snacks and beverages
– English classes
– Unlimited access to Coursera

Note for US Applicants: You must have legal authorization to work in the U.S. We do not offer visa sponsorship or relocation assistance.

Note for Portugal Applicants: Candidates must hold a valid EU visa and reside in Portugal.

Sword Health complies with all applicable Federal and State civil rights laws and does not discriminate based on age, ancestry, color, citizenship, gender, gender identity or expression, marital status, medical condition, national origin, disability, pregnancy, race, religion, caste, sexual orientation, or veteran status.