Our Mission
Swapcard is a top AI-driven event platform focused on boosting revenue and creating meaningful connections at in-person and hybrid events. We understand that successful events rely on teamwork, which is why our passionate team of innovators is dedicated to helping organizers build events that are ready for the future.

Our Vision
We believe in the value of meaningful connections, which drives our mission to develop modern solutions that enable organizers to deliver engaging event experiences. With a strong focus on excellence and collaboration, we strive to transform event technology by setting new benchmarks for engagement, accessibility, and impact.

Our Beliefs
Diversity is a key driver of our success at Swapcard. Our team of over 180 people represents 42 nationalities, and we see this diversity as essential for creativity, collaboration, and innovation. By embracing different backgrounds, cultures, and perspectives, we can better serve our global community of event organizers and attendees. Our remote-first approach allows our team to thrive from anywhere, promoting flexibility and inclusion.

What You’ll Be Doing

– Assist platform users before, during, and after their events
– Host regular webinars for event organizers and exhibitors
– Collaborate with the event team to create content for attendees, exhibitors, and organizers
– Provide remote and/or onsite support throughout events
– Travel to events as needed, with advance notice and all expenses covered

Your Profile

– Experience in customer service, support, or project management
– Interest or background in tech and events
– Strong interpersonal and communication skills
– Team player who can also work independently
– Client-focused and empathetic
– Adaptable with a proactive, startup mindset
– Enthusiastic, engaged, and solution-oriented
– Calm under pressure and optimistic
– Willing to work weekends and flexible hours

Swapcard’s Interview Process

Our detailed hiring process is designed to find top talent and give you insight into your potential career at Swapcard:

1. Introductory call with a recruiter
2. Remote task to showcase your skills
3. Interview with your future manager
4. Interview with a department leader
5. Reference check
6. Job offer

Swapcard’s Core Values

🧠 Curious: We ask questions, explore new ideas, and learn from others.
👽 Open-minded: We embrace change, welcome feedback, and value diverse perspectives.
❤️ Human: We bring our true selves to work, fostering empathy and authentic connections.
✊ Resilient: We treat challenges as opportunities to learn and innovate.
🏅 Ambitious: We aim high, pursue growth, and believe in our potential.

Why Join Swapcard

– Diverse international team with 40+ nationalities
– Remote-first company with HQ in Paris
– Fast-growing startup with room for career advancement
– Inclusive, open-minded culture
– Supportive, feedback-driven team with a hands-on approach
– Generous paid time off
– Remote work perks and equipment budget
– In-person events to celebrate success
– 100% health insurance coverage
– Co-working space allowance
– Learning and development budget
– Mental health support initiatives

Equal Opportunity

Swapcard is an equal opportunity employer. We make hiring decisions based on merit and welcome applicants of all backgrounds, identities, and experiences, including those related to race, nationality, religion, gender identity, sexual orientation, age, marital status, pregnancy, and veteran status.