As a Onepilot agent, you’ll work as a freelancer, assisting our clients’ customers with their inquiries.

After completing online training for each client, you’ll gain access to a dedicated knowledge base. This, along with Onepilot’s technology, will help you efficiently handle customer requests via email, chat, or phone.

You’ll work remotely and be paid per ticket resolved. The payment per ticket varies based on complexity, time required, and your location, ranging from €0.40 to €2. On average, agents earn €15 per hour.

What you’ll do:

– Assist customers through email, chat, or phone
– Use available tools and resources to provide fast and accurate support
– Communicate clearly and professionally to ensure customer satisfaction

What we’re looking for:

– Comfortable using digital tools and platforms
– Strong problem-solving abilities and excellent communication skills
– Available to work at least 20 hours per week
– Located in the US

What we offer:

– Performance-based pay per ticket
– Flexible remote work—you choose your schedule
– Average earnings of €15 per hour
– Training and continuous support to help you thrive

Ready to begin?

Our quick application takes just 15 minutes.