Become a part of our expanding Finance team and play a key role in supporting the company’s growth and achieving our ambitious objectives. In this position, you’ll assist with essential financial operations and help ensure the department runs smoothly.

Your primary task will be to support our experienced Sales Admin in managing the customer cash collection process:

– First payment reminders: Identify customers with overdue invoices and send reminders according to our collection strategy.
– Follow up on customer responses: Ensure customers have the necessary information to complete payments.
– Identify issues: Recognize when standard reminders are ineffective and determine the next steps, seeking help from the Sales Admin or your coach when needed.
– Manage the shared billing inbox: Respond promptly to inquiries from customers and the sales team to facilitate smooth invoice processing.
– Customer Direct Debits: Use your understanding of customer balances to help set up and manage direct debit payments.

Additional responsibilities include:

– Vendor Payments: Process payments to vendors accurately and on time after invoices are recorded by the accounting team, maintaining strong relationships and avoiding delays.
– Expense Claims: Assist employees in submitting and processing their expense reports in accordance with company policy.

These duties may evolve depending on your skills and experience. You will report to the Head of Order to Cash & Treasury.

In your first month, you will:

– Master Trello and complete our onboarding program, Convexity.
– Gain an understanding of our product through training.
– Learn about our business structure, SaaS model, key financial metrics, and tools.
– Meet colleagues across the company through virtual coffee chats.
– Get familiar with your responsibilities and the tools you’ll use.

Within three months, you will:

– Take part in the customer collection process across all entities, working alongside the Sales Admin and engaging with the sales and legal teams, as well as customers.
– Take ownership of the vendor payment process across all entities.
– Manage the customer direct debit and check deposit processes.
– Support employees with the expense reimbursement process.

Within six months, you will:

– Contribute to key initiatives aimed at improving process and system efficiency and quality.

Within 9–12 months, you will:

– Expand your responsibilities by taking ownership of new finance processes aligned with your skill set.

Required Skills:

– Demonstrated experience in cash collection; SaaS industry experience is a plus.
– Proficiency in Excel or Google Sheets; familiarity with Salesforce, Upflow, NetSuite, Yooz, or Navan is an advantage.
– Solid understanding of basic accounting principles for customer and vendor transactions.
– Comfortable working with data and large datasets, with a business-focused mindset.
– Highly organized, detail-oriented, and able to thrive in a fast-paced, growth-driven environment.
– Fluent in French (minimum B2 level).
– Enthusiastic about our work culture, as outlined here: https://bit.ly/Convexity_360L

What We Offer:

– Compensation: Includes base salary, variable bonus, and equity.
– Benefits: Work-from-home allowance, RTT, meal vouchers, health insurance, gym membership, and one month of parental leave for the second parent.
– Work-Life Balance: Flexible hours and the option to work fully remotely from anywhere in France.
– Diversity & Inclusion: Six active Employee Resource Groups (ERGs) focused on Mental Health, Sustainability, Women, Parents, LGBTQIA2S+, and Ethnic Diversity, each supported by executive sponsors.
– Corporate Social Responsibility: Learn more about our CSR commitments here: https://360learning.com/blog/corporate-social-responsibility-charter
– Company Culture: Discover how we work and our Convexity Culture here: https://bit.ly/Convexity_360L and learn more about our teams and processes here: https://bit.ly/42H1ggC

Interview Process:

– Initial phone interview with our Talent Acquisition Manager
– Introductory meeting with the Head of Order to Cash & Treasury
– Case study with the Head of Order to Cash & Treasury and a team member
– Clarification meeting with our General or AR Accountant and our Director of Accounting
– Culture-fit interview with our CFO
– Job offer

About Us:

360Learning empowers organizations to grow from within by turning internal experts into learning champions. Our collaborative learning platform enables L&D teams to accelerate upskilling through peer-driven training rather than traditional top-down methods. With 360Learning, companies can efficiently onboard and train employees, customer-facing teams, and external partners—all in one place.

Trusted by 1,700 organizations, 360Learning was founded in 2013 and has raised $240 million. We have over 400 team members across North America and EMEA.

Learning Includes Everyone:

At 360Learning, we believe learning is for everyone. We celebrate diversity, inclusion, and the unique perspectives that come from our global team. We are committed to equal opportunity in all aspects of employment and strive to create an environment where everyone can thrive. We look forward to learning with and from you!