Sword Health is dedicated to helping two billion people live pain-free lives.

With 67% of members reporting no pain and a 70% drop in the likelihood of surgery, Sword is transforming lives through AI Care while saving millions for over 25,000 enterprise clients across three continents. We currently hold the majority of industry patents, win 70% of competitive evaluations, and have secured over $300 million in funding from top-tier investors including Founders Fund, Sapphire Ventures, General Catalyst, and Khosla Ventures.

Named a Forbes Best Startup Employer in 2025, this recognition reflects our commitment to attracting top talent. Since launching in 2020, we’ve experienced rapid growth and built a mission-driven culture that our expanding team values deeply. Now valued at $3 billion, we’re in a phase of rapid expansion and are seeking passionate, driven individuals to help scale our global impact.

Joining Sword means embracing our core values—especially our commitment to “do it for the patients” and to “deliver more than expected” for our members and clients.

This is your chance to make a meaningful impact on a global scale, working with over 900 talented colleagues across three continents. Your mission? Help us create a pain-free world, powered by AI and supported by people—accessible to everyone.

We’re hiring a Head of Communications to lead Sword Health’s global communications strategy, including public relations, corporate messaging, executive visibility, crisis response, and internal communications. Reporting to the VP and Head of CEO Office, this role will help shape Sword’s voice, enhance our brand reputation, and share our story with members, employers, media, partners, and the healthcare industry.

What you’ll do:

– Develop and lead Sword Health’s global communications strategy across earned, owned, and shared media.
– Partner with the CEO to manage all external communications, including media outreach, press releases, and storytelling.
– Handle crisis communications and sensitive reputation matters, offering strategic guidance to executives.
– Work with leadership to build their public presence through speaking opportunities, awards, articles, and interviews.
– Create internal communications that engage and align employees with Sword’s mission and values.
– Collaborate with Marketing, Brand, Product, Legal, and People teams to ensure consistent messaging.
– Oversee PR agencies and external partners to ensure alignment with business goals.
– Track and report on communication efforts and brand perception.

What you’ll need:

– 8+ years of communications experience, including leading global strategies in fast-growing tech or healthcare companies.
– Strong background in media relations, crisis management, executive and internal communications.
– Proven ability to secure impactful media coverage and shape brand narratives.
– Excellent written and verbal communication skills, with the ability to simplify complex ideas.
– Experience working closely with C-suite executives and influencing across all levels.
– Comfortable in a fast-paced, collaborative environment.
– Sound judgment, discretion, and a proactive attitude.

US Benefits & Perks:

– Comprehensive health, dental, and vision insurance*
– Equity shares*
– Discretionary PTO*
– Parental leave*
– 401(k)
– Flexible hours
– Remote-first work culture
– Paid holidays
– Free digital therapy for you and your family

*Eligibility applies to full-time employees working 25+ hours per week

Portugal Benefits & Perks:

– Health, dental, and vision insurance
– Meal allowance
– Equity shares
– Remote work allowance
– Flexible hours
– Work from home
– Unlimited vacation
– Snacks and drinks
– English classes
– Unlimited Coursera access

Note: U.S. applicants must have legal work authorization; visa sponsorship is not available. Relocation assistance is not provided. Portugal-based candidates must hold a valid EU visa and reside in Portugal.

Sword Health, including its affiliated entities, complies with all applicable federal and state civil rights laws and does not discriminate based on age, ancestry, color, citizenship, gender identity or expression, marital status, medical condition, national origin, disability, pregnancy, race, religion, caste, sexual orientation, or veteran status.