Aircall is a leading global platform for integrated customer communication and intelligence, designed to support growing businesses. Trusted by over 20,000 companies worldwide, it brings together voice and digital channels in a single, user-friendly platform, offering seamless one-click integrations with top CRMs and more than 100 business tools. With AI-driven insights, automation, and virtual agents, Aircall empowers sales and support teams to save time, identify opportunities, and deliver outstanding customer service. With a team of over 600 employees across nine global offices—including Paris, New York, San Francisco, Sydney, Madrid, London, Berlin, Seattle, and Mexico City—Aircall is revolutionizing how businesses engage with their customers, enabling smarter conversations, stronger relationships, and measurable results.

How We Work at Aircall:
At Aircall, we prioritize customer focus, continuous improvement, and delivering exceptional results. We value collaboration, accountability, and making smart, fast decisions. If you thrive in a dynamic, team-oriented environment where curiosity, trust, and impact are key, you’ll feel right at home.

About the Role:
As the Global HR Program Manager, you will lead a variety of HR initiatives, including compensation, performance, and employee development. You’ll manage impactful projects aimed at improving systems, optimizing workflows, and driving meaningful change.

Your Mission at Aircall:

– Lead strategic global HR programs, including design, implementation, communication, and compliance, ensuring they align with market standards. Areas include onboarding, performance management, and development.
– Oversee U.S.-specific HR initiatives, ensuring development, implementation, and compliance with local regulations and policies, including audits and policy adaptations.
– Drive the implementation and enhancement of HR technologies (e.g., ATS, HRIS, performance and compensation tools) to streamline operations, improve data accuracy, and enhance the employee experience.
– Manage key HR vendor relationships, including PEOs, benefits providers (e.g., 401k/pension), and HR tech partners, ensuring high-quality service and compliance.

Experience:

– Proven experience managing global HR programs.
– Familiarity with HR and AI tools.
– Multilingual abilities are a plus.
– Strong analytical and problem-solving capabilities.
– Excellent organizational skills for working across time zones.
– Outstanding communication skills for collaborating with diverse teams and stakeholders.

Qualifications and Skills:

– 7+ years of HR experience or equivalent qualifications.
– Strong attention to detail and organizational abilities.
– Proficiency in Excel and HRIS platforms (e.g., BambooHR or similar).
– Preferred: Experience in tech and multinational environments.

Salary Range: $130,000 – $150,000 annually

This does not include bonuses, equity, or additional benefits. The final offer will consider your skills, experience, and qualifications.

At Aircall, we’re always evolving. We’re paving new paths and looking for people who share our builder mindset.

Let’s grow together: Aircall is the place for those who are bold, take initiative, and strive for excellence.

We’re building a culture where people trust and support one another to thrive.

Now is the perfect time to join Aircall and be part of our journey.

Why Join Us?

🚀 A pivotal moment to join Aircall with exciting growth and opportunities
💆‍♀️ We care about our people—work-life balance matters
📚 A fast-paced learning environment with a strong entrepreneurial spirit
🌍 45+ nationalities fostering a global and inclusive mindset
💵 Competitive salary and equity packages
🏨 Full coverage for medical, dental, and vision insurance
📈 401k plan with company match
✈️ Unlimited paid time off—take the time you need
⭐️ Reimbursements for wellness, internet, and childcare
💚 Generous parental leave policy

Diversity, Equity & Inclusion Statement:

At Aircall, we believe that diversity, equity, and inclusion—regardless of background, identity, or orientation—are essential to our mission. We are committed to fostering an inclusive environment where everyone feels they belong. We strive to build a team of diverse individuals who learn from and support each other. We are dedicated to providing equal opportunities for all to grow and succeed. We recognize there’s always more to learn and are committed to keeping the conversation going and improving continuously.

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