As a Senior Analyst in KYC Operations, you will be responsible for overseeing the effective execution of KYC procedures while ensuring regulatory compliance. You will manage complex cases, meet service level agreements (SLAs), and contribute to process enhancements. Your duties will include reviewing high-risk client files, updating workflows, and addressing team knowledge gaps through training. You’ll also support onboarding, participate in projects, test new tools, and collaborate with teams such as Go-to-Market, Product, and Compliance.

Key Responsibilities:

Daily Operations & Risk Management:
– Analyze complex client profiles, including high-risk accounts, ensuring smooth KYC operations and escalation of critical cases.
– Stay informed on regulatory changes and internal policies to ensure compliance.

Team Support & Coordination:
– Work closely with the Team Leader to manage KYC processes like onboarding, periodic reviews, and monitoring, ensuring SLA compliance.

Process & Knowledge Development:
– Evaluate and mitigate customer-related risks through strong KYC controls.
– Update operational procedures and address team knowledge gaps through training and support.
– Mentor junior analysts and facilitate knowledge sharing across teams, especially with Go-to-Market.

Project & Tool Implementation:
– Contribute to projects, report progress, and lead tool testing before rollout.
– Ensure smooth onboarding and training for new team members.

Reporting & Communication:
– Provide regular updates to the Team Leader on operations and projects to support decision-making.

Stakeholder Collaboration:
– Coordinate with cross-functional teams to align KYC processes with company goals and ensure effective communication.

What We’re Looking For:

Experience & Background:
– 3–5 years of experience in KYC/KYB, compliance, or banking operations.
– Expertise in regulatory compliance and risk management.
– Proven ability to handle complex and high-risk client files.
– Experience in KYB roles within a B2B setting.

Technical Skills:
– Strong knowledge of KYC/AML-FT regulations and compliance standards.
– Familiarity with compliance tools (ComplyAdvantage preferred).
– Skilled in risk assessment and recommending mitigation strategies.
– Experience in updating and improving operational processes.

Leadership & Training:
– Experience mentoring junior team members and delivering training.
– Project management skills for tool implementation.
– Ability to coordinate with cross-functional stakeholders.

Core Competencies:
– Detail-oriented and process-driven.
– Self-sufficient and able to work under pressure.
– Customer-focused while ensuring compliance.
– Strong problem-solving and escalation skills.
– Excellent organizational skills to manage multiple complex cases.

Communication:
– Fluent in both French and English.
– Strong written and verbal communication for reporting and collaboration.
– Confident in delivering training and presentations.

Critical Success Factors:
– Commitment to quality while meeting SLAs.
– Adaptability to regulatory and procedural changes.
– Collaborative mindset for cross-team coordination.
– Eagerness to stay current with compliance developments.

Please submit your application and CV in English.

About Spendesk:

Spendesk is an AI-driven spend management and procurement platform that simplifies company spending. It integrates procurement, payment cards, expense tracking, invoice processing, and accounting automation into one smart solution. Trusted by over 200,000 users across companies like SoundCloud, Gousto, SumUp, and Bloom & Wild, Spendesk provides finance teams with full visibility and control over company spending. With offices in the UK, France, Spain, and Germany, Spendesk also values community as a core part of its mission.

Learn more: https://www.spendesk.com/press

Our People & Culture:

We believe people thrive when they’re empowered. That’s why we encourage ownership, curiosity, and a positive mindset. Our team represents over 35 nationalities and shares a commitment to boldness, kindness, and growth.

Our Benefits:
– Flexible work policy: 4 remote days per month and 3 non-consecutive remote weeks per year
– 60% subsidized lunches (Swile Card)
– Alan Premium health insurance
– Gymlib pass for fitness
– Access to Moka.care for mental health support
– Vendredi platform for social impact initiatives
– Latest Apple equipment
– Office snacks
– Supportive and positive team environment

Diversity & Inclusion:

At Spendesk, we celebrate and support diversity. We’re building an inclusive culture where everyone feels welcome and valued. We encourage applicants from all backgrounds to apply.