Our Learning Consultants are essential in guiding clients to become truly Collaborative Learning organizations. Rather than simply instructing customers on how to use our platform, we work alongside them to redefine how corporate learning is created, implemented, and expanded.

As a Learning Consultant, your role is to help clients get the most out of our collaborative learning platform by advising on content strategy, user adoption, and best practices. You’ll collaborate with Solution Deployment Managers during onboarding to lead workshops and consulting sessions. After onboarding, you’ll continue to support clients by introducing additional solutions, ensuring successful rollouts, high engagement, and long-term impact—empowering them to build lasting learning programs.

Your success will be measured by client satisfaction, feedback, timely completion of project milestones, and long-term client retention and platform usage.

Within your first month, you will:

– Complete onboarding and become proficient with project tools (Trello, Salesforce, Monday.com) and our Convexity culture.
– Understand how the Business Team (Customer Success and Professional Services) collaborates to support clients.
– Gain in-depth knowledge of our products and services to confidently engage with customers.
– Build relationships with global colleagues through virtual meetups and team activities.
– Observe ongoing projects to learn best practices and our consulting methodology.

Within three months, you will:

– Lead your first customer workshops and receive feedback to refine your facilitation skills.
– Start managing your own implementation and consulting projects with coaching support.
– Set quarterly goals aligned with the Professional Services Team’s objectives.
– Contribute to our internal knowledge base (Confluence & Trello) by sharing helpful resources and insights.

Within six months, you will:

– Take charge of more complex workshops and consulting engagements, showing independence and expertise.
– Prepare and deliver high-stakes sessions for Enterprise clients.
– Master advanced features of the platform to offer deeper value.
– Join discovery sessions with Product Managers to share client feedback and influence product development.
– Support pre-sales efforts by demonstrating the value of Learning Consultants to prospective clients.

Within twelve months, you will:

– Create scripts, frameworks, and learning materials for new services offered by the LC team.
– Represent the team as a subject-matter expert in marketing webinars on digital learning.
– Mentor and onboard at least one new Learning Consultant, sharing your knowledge to strengthen the team.

Required Skills and Experience:

– 3+ years of experience in learning & development project management, client-facing roles in SaaS, or customer success.
– Strong listening and teaching abilities.
– Clear and concise communication skills, both written and verbal.
– Proactive mindset and results-driven approach.
– Curiosity and enthusiasm for digital tools and processes.
– Fluent in both French and English (US/UK), with the ability to switch between them in professional settings.
– German proficiency is a strong plus.
– Excitement about our work culture, as detailed here.

What We Offer:

– Compensation: Competitive base salary with a performance-based variable component.
– Benefits: Work-from-home allowance, social security, health and unemployment insurance, salary protection. Leave policies follow local regulations.
– Work-Life Balance: Flexible hours and the option to work fully remotely from anywhere in Spain.
– Diversity, Equity, and Inclusion: Six active Employee Resource Groups (ERGs) focused on Mental Health, Sustainability, Women, Parents, LGBTQIA2S+, and Ethnic Diversity, each supported by executive sponsors.
– Corporate Social Responsibility: Learn more about our CSR initiatives here.
– Culture: A structured framework to help you thrive—explore our onboarding journey and Convexity culture.

Interview Process:

– Introductory call with our Talent Acquisition Manager.
– Discovery meeting with the LEC Coach.
– Case study presentation with the LEC Coach and a Learning Consultant.
– Clarification meeting with the Head of Professional Services.
– Culture fit interview with our SVP of Global Professional Services.
– Offer!

Prepare with our Knowledge Base.

About Us:

360Learning helps companies unlock internal expertise to drive growth for employees, customers, and partners. Our collaborative learning platform enables Learning & Development teams to accelerate upskilling by leveraging internal experts, replacing slow top-down training. It’s the simplest way to onboard, train, and enable teams—all in one place.

We support over 1,700 organizations and have raised $240 million since our founding in 2013. Our team of 400+ spans North America and EMEA.

Our Commitment to Inclusion:

At 360Learning, we believe learning is for everyone. We celebrate diversity and strive to create an inclusive environment that values every individual’s unique background and perspective. We are proud to be an equal opportunity employer and are committed to fairness in all aspects of employment. We look forward to learning with—and from—you!