Our Purpose
At Xero, we’re committed to helping you elevate your business. We achieve this by automating repetitive tasks, providing actionable insights, and connecting businesses with the right data, advisors, and apps. By doing so, we’re not only improving life for small businesses, but also contributing to a stronger economy with the potential to create global impact.

You’ll be a key member of the Legal Operations team, overseeing projects, implementing technology, and providing ongoing support for our tech systems. Your work will help the legal team operate efficiently, stay aligned with business goals, and effectively manage legal risks.

What you’ll do:
• Lead project management for legal team transformation initiatives.
• Oversee technology rollouts and provide user support and system administration for legal tech platforms (such as matter and knowledge management, IP management, governance risk and compliance, e‑billing, and contract management).
• Build and maintain knowledge management processes and tools.
• Promote adoption of legal technologies, including AI.
• Support the legal team’s OKR planning, track progress, and help coordinate project teams.
• Manage complex legal matters from a project perspective.
• Assist with financial management for the legal team, including budgeting, invoicing, and monitoring external counsel spend.

Success looks like:
• Effective project management, resulting in successful delivery of OKRs, transformation initiatives, and complex legal matters.
• Strong user satisfaction with legal tech systems.
• Well‑developed and well‑utilized legal knowledge resources.
• Increased and effective use of legal technologies, including AI.
• Reliable and well‑coordinated management of legal team finances.

Critical competencies:
• Technical expertise (ideally with certification) in SAFE, Lean Six Sigma, Change Management, Design Thinking, or Product Management.
• Excellent communication skills with a people‑focused approach.
• A mindset centered on growth, value, and innovation.
• Comfort working in a fast‑changing environment and handling ambiguity.
• Ability to collaborate and build strong relationships within a globally distributed team.
• Quick adoption of new technologies and the ability to help others use them effectively.

Experience:
• Prior experience in legal operations, business consulting, technology transformation, or similar work.
• Experience within an in‑house legal team or law firm practice management is preferred but not essential.
• At least 5 years of project management experience, ideally involving multiple medium‑scale initiatives at once.
• Familiarity with Google Workspace, Asana, and Slack.

Why Xero?
We offer generous paid leave to use however you choose (in addition to public holidays), dedicated wellbeing leave, an Employee Assistance Program for you and your family, health and life insurance, income protection, wellbeing and sports programs, employee resource groups, 26 weeks of paid parental leave for primary caregivers, an Employee Share Plan, beautiful workspaces, flexible working options, career development opportunities, and many other benefits that reflect our people‑first approach. At Xero, you’ll do some of the best work of your career.

We’re incredibly proud of our collaborative, inclusive culture. We believe diversity strengthens our ability to understand and serve customers, attract outstanding talent, and drive innovation. As a member of Pride in Diversity, we’re committed to fostering an inclusive workplace where you feel supported and empowered.

We welcome applicants from all backgrounds. Research shows that women and underrepresented groups may hesitate to apply unless they meet every requirement. If you’re excited about this role but don’t meet every criterion, we encourage you to apply—you may be the perfect fit. If you need any support or accommodations during the application or interview process, please let us know.