Insomnia Cookies is on a mission to become the world’s most creative sweet treat brand. With over 300 bakeries and growing, we’re transforming the cookie experience—and we’re just getting started.

We’re seeking a highly organized, proactive, and detail-focused Licensing & Permitting Coordinator to join our team at our headquarters in Center City, Philadelphia. This full-time position is perfect for someone early in their career—whether a recent graduate or someone looking to transition into the construction and development field—who’s excited to gain hands-on experience in permitting, compliance, and operations.

In this role, you’ll manage day-to-day licensing and permitting for our existing locations and assist in securing permits for new bakery openings. You’ll work closely with our Construction and Facilities teams and collaborate with various departments and external partners to keep projects on track and ensure compliance with regulations.

Sweet Perks of the Role:

– Four-day workweek (yes, we’re off every Friday!)
– Competitive base salary with annual bonus opportunities
– Relocation assistance for moving to the Greater Philadelphia area
– Eligibility for our Long-Term Incentive Program
– Comprehensive benefits including medical, dental, vision, and pet insurance
– 401K with company match
– Three weeks of paid vacation plus two personal wellness days
– Casual, fun, and inclusive office environment
– Free cookies, branded gear, and more!

Key Responsibilities:

– Manage and monitor business licenses, health permits, and regulatory filings across all bakery locations
– Coordinate permit processes for new store openings, working with internal teams and external partners
– Collaborate with CSC Global to ensure timely and accurate submissions
– Work with District Managers, Regional Directors, and subject matter experts to collect and submit necessary documentation
– Communicate with local and state agencies to track application progress, resolve issues, and maintain compliance
– Maintain organized records, including renewal calendars, permit logs, and compliance updates
– Provide administrative support to the Construction and Facilities teams (e.g., document management, vendor coordination, reporting)
– Implement regular reporting and escalation procedures to ensure timely compliance

Preferred Skills & Qualifications:

– Bachelor’s degree in Business, Public Administration, Urban Planning, Project Management, or a related field
– Experience in administrative, operational, permitting, or regulatory roles (internships and part-time roles are welcome)
– Strong organizational and time management skills with excellent attention to detail
– Clear and effective written and verbal communication
– Ability to manage multiple tasks independently in a fast-paced setting
– Proficiency in Microsoft Office, Google Workspace, and project management tools
– Interest in foodservice, retail, or construction/development is a plus

Why Work With Us?

This is a great opportunity for someone looking to start or shift their career into construction, development, or operations. You’ll gain experience across multiple departments, contribute to our growth, and develop valuable skills in permitting, compliance, and project coordination. Plus, you’ll be surrounded by warm, delicious cookies.

About Us:

Insomnia Cookies began in a college dorm room, founded by then-student Seth Berkowitz. Two decades and countless cookies later, our unique bakery and delivery model has become a beloved brand with a loyal fanbase craving warm cookies day and night. With over 300 locations worldwide, a flagship “sweet-easy” store in Philadelphia, and a rapidly expanding shipping and gifting business, we’re redefining the cookie industry by truly Imagining What’s Possible.