Working at a company like Smile Digital Health means contributing to our mission of achieving #BetterGlobalHealth. We work toward this goal every day, and the impact is visible through our innovative health data platform and data management solutions, now used in more than 20 countries. We ranked #19 on Deloitte’s 2024 Technology Fast 50 list.

Smile Digital Health enables healthcare stakeholders to easily gather and exchange information through our leading FHIR-based data liberation platform.

At its core, the Smile platform empowers individuals and organizations to manage healthcare data more effectively. We help create and free structured healthcare data to support efficient care delivery across teams and health systems, bringing #BetterGlobalHealth to patients every day.

Apply today and discover many reasons to SMILE!

As a Senior Performance Tester, you will design, develop, and execute performance test plans to ensure our software systems are scalable, responsive, and reliable. You will work closely with stakeholders, development teams, and infrastructure teams to define performance requirements and understand testing data and environment needs. You will also run performance test scenarios, analyze results and metrics, and prepare detailed test reports.

Responsibilities:
• Conduct stress, load, regression, and performance testing to confirm applications and infrastructure are stable and production-ready.
• Model performance scenarios, perform preliminary analysis, and identify potential system or resource bottlenecks.
• Communicate and collaborate with cross-functional teams to ensure testing requirements are captured in the test plan and that delivered solutions are consistent and complete.
• Design, develop, and carry out performance test plans across multiple projects by reviewing requirements, documenting findings, and working with team members to identify root causes.
• Analyze non-functional requirements and determine the best testing strategy or approach.
• Gather, analyze, and share performance testing results with cross-functional teams.
• Understand the technical features and functionality of Smile Digital Health products in depth to support testing and QA activities.
• Review performance test scripts for compliance with standards.
• Recommend improvements to enhance product performance and scalability.
• Design, build, and maintain performance testing frameworks.
• Use JMeter or similar tools to design and run load and performance tests for API and web applications.
• Create and execute daily load benchmarks and broader system-level tests.
• Ensure all working hours are accurately logged in Netsuite daily or weekly, with most (if not all) hours tracked as billable, and fully utilize Netsuite’s project management features.
• Track and report billable hours, a key component of project management and customer delivery.

Requirements:
• More than 5 years of experience in performance testing.
• Experience with service virtualization and tools for performance test data management.
• Experience with monitoring, alerting, and log tracing tools.
• Hands-on experience with SQL Server or Azure SQL.
• Strong technical documentation skills.
• Solid understanding of SDLC methodologies and experience with Agile projects.
• Experience with MS Azure or another major public cloud provider is strongly preferred.
• Working knowledge of Kubernetes, Azure CLI, distributed JMeter execution, OAuth 2.0 API authorization, and Linux bash is highly preferred.
• A degree in Information Technology, Computer Science, or equivalent experience.

Some benefits we offer:
• Remote work environment
• Flexible Time Away From Work policy including PTO, personal days, and sick days
• Competitive salary and health/medical coverage
• RRSP/TFSA/401K employee contributions
• Life and disability insurance
• Employee Assistance Program
• FHIR study program and Skillsoft learning resources
• Super HAPI Fun Club

Smile’s core values include respect, inclusion, embracing differences, and celebrating shared values—because our people are the foundation of our success. We are committed to creating a sense of belonging and empowering everyone to bring their authentic selves to work. We are dedicated to fostering a workplace that prioritizes diversity, equity, and inclusion.

We welcome applicants from all backgrounds. Please let us know if you would like to discuss or request accommodations during the interview process or while working at Smile.