We believe the way people manage their finances is set to improve significantly in the coming years. We’re committed to enabling this shift by creating tools and experiences that thousands of developers use to build their own products. Plaid supports the financial tools that millions rely on to lead healthier financial lives. We partner with companies like Venmo, SoFi, numerous Fortune 500 firms, and major banks to help users easily connect their financial accounts to the apps and services they choose. Our network spans 12,000 financial institutions across the U.S., Canada, the UK, and Europe. Founded in 2013, Plaid is headquartered in San Francisco, with offices in New York, Washington D.C., London, and Amsterdam.

Plaid’s Product team is responsible for building the network that drives the future of financial services. Our goal is to provide financial freedom for everyone through open finance. Product Managers at Plaid are curious, customer-focused, and move quickly to deliver impact. They take full ownership, pay attention to detail, and make informed decisions even with limited information.

As a Product Manager on the AI Foundations team, you’ll lead Plaid’s AI strategy by building the data and intelligence infrastructure that enables smarter financial experiences. You’ll collaborate with engineering, data science, and research teams to create scalable AI systems—from foundational embeddings and representation learning to applied model integrations that improve outcomes for developers and users.

This role is ideal for an experienced product manager who excels at the intersection of AI and platform development. You are technically adept, strategic, and focused on execution. You enjoy transforming advanced machine learning capabilities into dependable, scalable infrastructure across Plaid’s ecosystem.

Responsibilities

– Define the vision, roadmap, and success metrics for Plaid’s core AI and data platform to support more intelligent and adaptive financial products.
– Collaborate with Engineering and Data Science to build scalable AI systems, including model training, evaluation pipelines, and APIs that deliver intelligence at scale.
– Lead projects from idea to launch, balancing fast experimentation with reliability, transparency, and ethical AI practices.
– Work closely with research, platform, and product teams to integrate AI capabilities across Plaid’s products and developer tools.
– Use data, model performance, and customer feedback to measure impact, guide priorities, and drive continuous improvement.
– Communicate complex AI topics clearly to both technical and non-technical audiences, fostering alignment across teams.

Qualifications

– 8+ years of product management experience, including leading AI/ML or applied intelligence products from concept through launch with measurable results.
– Strong technical understanding of how modern machine learning systems are built, evaluated, deployed, and monitored, with the ability to collaborate effectively with engineers and data scientists.
– Ability to define long-term AI strategies while delivering short-term experiments and product launches.
– Experience building scalable developer or data platforms using well-designed APIs, frameworks, and system components.
– Excellent communication and influencing skills, capable of translating complex AI concepts into clear, actionable insights for diverse audiences.
– Commitment to ethical and transparent AI, especially in regulated or high-trust environments.
– (Preferred) Hands-on experience with large language models (LLMs), embeddings, or agent-based systems in production.
– (Preferred) Experience applying AI in regulated or high-trust sectors like fintech, identity, or risk.

Compensation

The base salary for this role ranges from $202,800 to $330,000 annually, depending on location. Additional compensation may include equity and/or commissions, based on the role. Plaid also offers a comprehensive benefits package, including medical, dental, vision, and 401(k). Compensation is determined by factors such as job scope, experience, skills, and location, and may change over time.

Our mission is to unlock financial freedom for everyone. To achieve this, we aim to build a diverse team of passionate individuals committed to making the financial system more inclusive. We welcome applicants from all backgrounds, even if your experience doesn’t match every requirement. We value unique perspectives and encourage you to apply.

Plaid is proud to be an equal opportunity employer. We celebrate diversity and do not discriminate based on race, color, national origin, religion, gender, sexual orientation, age, disability, veteran status, or any other legally protected status. We also consider qualified applicants with criminal histories, in accordance with applicable laws. If you need accommodations during the application or interview process due to a disability, please contact accommodations@plaid.com.

For more information, please review our Candidate Privacy Notice here.