About Versapay 🚀
Versapay offers an Accounts Receivable Efficiency Suite designed to help growing businesses do more with fewer resources. By automating invoicing, enabling B2B payments, and using AI to simplify cash application, Versapay streamlines the entire invoice-to-cash cycle. It integrates seamlessly with leading ERPs and provides a self-service payment portal, allowing businesses to collaborate with customers and team members to resolve issues that automation alone can’t handle. Backed by Great Hill Partners, Versapay operates across the U.S. and Canada, with offices in Atlanta and Miami. Serving 10,000 customers and over 5 million businesses, the platform processes more than 110 million transactions and over $170 billion in payments annually.

Think you could be our next team member? Keep reading!

Our Core Values
⭐️ We put customers first
⭐️ We support one another
⭐️ We value diversity
⭐️ We seek continuous improvement
⭐️ We take action
⭐️ We take ownership

As a Systems Administrator, you’ll play a vital role in managing Versapay’s end-user technologies, including O365, Azure, Okta, Azure AD, Intune, JAMF, and other tools. You’ll be responsible for maintaining, troubleshooting, and enhancing these systems to support our team effectively.

What You’ll Do

– Collaborate with business and tech teams to design and implement solutions that address key challenges and deliver value.
– Provide daily support and troubleshooting for tools like Jira, GitHub, Azure AD, Okta, Exchange Online, SharePoint Online, and other cloud services.
– Manage system updates, patches, and routine maintenance.
– Assist in deploying and managing new business-critical applications.
– Deliver excellent customer service and resolve issues promptly.
– Keep detailed records of support interactions and document troubleshooting processes.
– Create and update internal IT documentation and user help guides.
– Offer after-hours support when needed.

What You’ll Bring

– 3+ years of experience with:
– Managing Office 365 environments (Azure AD, Exchange Online, SharePoint, OneDrive, etc.)
– Identity and Access Management tools (Azure AD, Active Directory, OKTA, GSuite, Auth0)
– Scripting in PowerShell or Python to automate problem detection and resolution
– Microsoft Endpoint Configuration Manager (SCCM), Intune, Windows/Mac platforms, JAMF, and virtual desktops
– Troubleshooting IT hardware (desktops, laptops, monitors)
– Supporting collaboration tools (Teams, Zoom, Slack, Microsoft Office)
– Using IT service management tools (ServiceNow, Jira, Spiceworks, Zendesk)
– Providing daily front-line support to a wide range of users
– Strong problem-solving and analytical skills
– Excellent organizational and prioritization abilities
– Effective communication and interpersonal skills
– A collaborative mindset and eagerness to learn
– Enthusiasm for new technologies and a curious, solutions-focused attitude
– A passion for helping others resolve tech issues

Salary: $70,000 – $80,000 per year

All of our team members embody our core values.
We strive for excellence and seek individuals who not only align with our values but also elevate our teams.

Studies show that men often apply for roles when they meet around 60% of the qualifications, while women and other underrepresented groups tend to apply only when they meet all criteria. If you’re interested but unsure if you meet every requirement, we encourage you to apply anyway. We’d love to explore the opportunity with you.

Versapay is committed to creating an inclusive and accessible workplace. We are an equal opportunity employer and consider all applicants without discrimination. If you need accommodations during the hiring process, please let us know—we’re here to help.