About Avalere Health
Driven by a unified mission to make EVERY PATIENT POSSIBLE, our Advisory, Medical, and Marketing teams work seamlessly together to ensure every patient is recognized, supported, treated, and cared for—equally.

Avalere Health is a global strategic partner, purpose-built to tackle the most pressing healthcare challenges quickly and at scale. We collaborate across the entire product lifecycle, offering a unique perspective on life, health, and the human experience. Together with our clients, we aim to create a world where healthcare is accessible to all and no patient is overlooked.

Our work is powered by our proprietary model, SenseMaking. By combining strategic tools with human insight, SenseMaking helps us turn challenges into opportunities, complexity into clarity, and limitations into progress. Our diverse, passionate team—our SenseMakers—are committed to making EVERY PATIENT POSSIBLE.

We are proud participants in the Disability Confident Scheme, ensuring fair interview opportunities for individuals with disabilities, long-term health conditions, or neurodiversity. If you require accommodations during the application process, please let us know.

The Workfront Administrator will oversee the daily management of Workfront, focusing on user support and system optimization. You’ll play a key role in resolving issues, onboarding new users, and enhancing the platform. This role collaborates closely with the Lead Workfront Architect, development and training teams, and business stakeholders to develop effective solutions.

You should have deep expertise in Workfront, a strong interest in its continued development, and the ability to support users and troubleshoot technical issues.

Key Responsibilities:

– Manage and resolve user support tickets efficiently.
– Troubleshoot and resolve system or user-related issues.
– Provide post-release support and assist with onboarding.
– Lead user training sessions and promote platform updates.
– Maintain and update training materials in line with system changes.
– Collaborate with internal teams to develop and implement new workflows and integrations.
– Monitor system usage and performance to identify improvement opportunities.
– Stay current on Workfront updates and industry best practices.
– Continuously enhance your skills and knowledge of Workfront administration.

About You:

– 3+ years of experience as a Workfront Administrator.
– Workfront Core Developer Certification (Professional or Expert) preferred.
– Strong knowledge of Workfront configuration and best practices.
– Excellent problem-solving and user support skills.
– Self-motivated and adaptable in a fast-paced environment.
– Quick to learn new workflows and systems.
– Strong communication, customer service, and organizational skills.
– Proven ability to work with cross-functional, remote teams.
– Experience with security and compliance best practices.
– Familiar with agile and waterfall project management methodologies.
– Comfortable navigating ambiguity and creating clarity.

Salary Range: $100,000 – $120,000 per year

What We Offer
At Avalere Health, we are committed to helping our employees grow and succeed. We provide the tools, resources, and support needed to think creatively and address healthcare’s toughest challenges.

Our Career Experience team is dedicated to helping every employee build a meaningful, purpose-driven career. We offer personalized learning opportunities to help you grow within the organization and take advantage of our global reach.

We are deeply committed to diversity and inclusion, encouraging diverse perspectives and inclusive behaviors to ensure everyone feels valued and empowered. We also support community involvement through various global health and wellbeing initiatives.

With hubs in North America, Europe, and Asia, we foster collaboration and connection while supporting flexible work arrangements. Our compensation and benefits are competitive and include a robust retirement plan, private health insurance, wellness programs, generous time-off policies, and more.

We encourage all applicants to review our candidate privacy notice before applying.