We’re not your typical local energy provider. We’re a global EnerTech company on a mission to revolutionize the energy market. Our goal? Nothing less than making the world’s energy supply 100% sustainable. With innovation, agility, and a future-focused mindset, we’re transforming the energy industry for the better through cutting-edge technology.

Our green electricity tariffs are just the beginning. Since 2022, we’ve been installing complete heat pump solutions with our own expert teams. We’re also actively working on the widespread rollout of smart meters, electric mobility solutions, and generating our own electricity from wind and solar power.

But we can’t do it alone — we need you! Join our team and challenge the status quo. Be part of a movement that’s good for the planet and good for your karma. 💚 Find your dream job now and become part of the energy revolution at Octopus Energy Germany.

Your future responsibilities:

– You’ll manage the full scheduling and coordination of our smart meter installations — from planning and rescheduling to optimizing team workloads.
– You’ll handle email inquiries and be the go-to contact for customers regarding their installation appointments.
– You’ll support our technicians and be available to assist them with any questions.
– You’ll handle complaints with confidence, find practical solutions, and ensure customer satisfaction with empathy and clarity.

Your background:

– You have a solid technical understanding, ideally supported by a technical or commercial qualification.
– You have experience in planning, coordination, or dispatching and can stay organized even under pressure.
– You’re a strong communicator, service-oriented, and enjoy helping customers with clear answers and efficient organization.
– You can plan in a structured way and adapt flexibly to last-minute changes.
– You’re confident in making decisions, enjoy working independently, and collaborate closely with our technicians and customers.

Your benefits with us:

✅ Discounts & Financial Support:
– Stock options in Octopus Energy Group Ltd.
– Discounted rates on our electricity and gas plans
– Monthly public transport subsidy
– Monthly lunch allowance
– Discounted bike leasing
– Company pension plan

✅ Family Support:
– Childcare support and advice through HeyNanny
– Monthly childcare allowance
– Parental leave bonus: we top up your parental allowance for 3 months so you can enjoy your time off more comfortably

✅ Health & Wellness:
– Contributions to fitness programs via Wellpass
– Mental health support through our partner Open Up

✅ Learning & Development:
– Attractive training and career advancement opportunities
– Free language courses via Busuu

✅ Extra Perks:
– Birthday gift voucher

Ready to help us revolutionize the energy market? Apply now in just a few easy steps. We can’t wait to meet you!

You find the role exciting but aren’t sure if you meet all the requirements? Don’t hesitate — apply anyway!

P.S.: Octopuses come in all colors, shapes, and sizes. We welcome team members of all genders, ages, sexual identities, backgrounds, religions, beliefs, with or without disabilities. What matters to us is that you’re a great fit and passionate about making a difference.