Sell what you’re passionate about. For us and millions of people worldwide, that’s Spotify. Join the Sales team and you’ll help build the relationships that expand our business in current markets and beyond. We don’t just offer creative solutions to clients and partners—we help shape them, using our deep expertise in ad products, sales channels, and the industry to influence how the world experiences music and podcasts.

Spotify is looking for an Associate Manager to join the Americas Creative Operations team within Spotify Advertising. We collaborate with brands and agencies to inspire, develop, and scale creativity rooted in a Spotify‑first mindset. Our mission is to create brand experiences that tap into Spotify’s creative, cultural, and contextual strengths—the very things fans love.

In this role, you’ll support Spotify’s Sales teams and work directly with major brand clients, internal cross-functional partners, and external production teams. You’ll manage the production of all ad campaign components—digital, video, audio, and more—while ensuring a smooth and positive client experience. You’ll focus on producing Spotify’s music and podcast ad formats, driving production‑related initiatives, and shaping the evolution of our internal production capabilities.

The ideal candidate has experience in ad production, a strong operational background, and a passion for proactive problem‑solving. You can navigate ambiguity, maintain productivity, and communicate complex feedback clearly and diplomatically to clients, internal partners, and external production vendors.

Spotify is fast-paced and rapidly growing, and this role will play a key part in supporting our evolving advertising business. The position reports to the Americas Lead on the Creative Operations team, part of Spotify’s Business Operations group, which drives strategy, operations, and creative production for Spotify’s advertising business.

What You’ll Do
• Manage campaign production across key accounts, offering guidance on best practices, project plans, client communication, production workflows, and long-term partnership goals.
• When assigned, act as the primary contact between clients and internal teams to ensure timely delivery of a high volume of music, podcast, and display ads. Serve as the main partner for all campaign materials, including timelines, kickoff decks, reviews, trackers, and asset delivery.
• Provide key accounts with a premium, highly attentive experience throughout the campaign, leading kickoff calls, managing communications, and ensuring they feel supported and fully informed.
• Lead major Creative Operations initiatives, including vendor support, enhancements to our podcast production ecosystem, workflow improvements, new ad format operations, production process development, and project management tool innovation.
• Identify issues and trends in production and work proactively to improve workflows across teams, serving as the go‑to resource for creative and production matters.
• Represent Creative Operations in broader cross‑functional efforts, driving automation initiatives that boost efficiency and scalability.
• Manage external production partners, guiding creative best practices, onboarding new vendors, addressing feedback or issues, and helping train internal teams and third‑party partners on production processes.

Who You Are
• You have at least 5 years of experience in a client‑facing project management or branded production role with a focus on high‑volume creative work.
• You have creative project management expertise and strong knowledge of ad production across streaming audio, podcasts, digital experiences, and display.
• You excel at working with high‑profile clients and translating their needs for creative and sales teams.
• You have experience managing external production vendors.
• You are a skilled, diplomatic communicator with strong organizational and problem‑solving abilities to keep timelines on track.
• You’re a multitasker with exceptional organization and can handle unexpected challenges with ease.
• You thrive in collaborative environments, embrace change, and apply feedback effectively.
• You’re proactive, adaptable, solutions‑oriented, and committed to seeing projects through.
• You are interested in or experienced with implementing automation in creative workflows.
• You are proficient in Google Suite and project management software (Asana preferred).

Where You’ll Be
• You can work from anywhere within the U.S. where Spotify has an approved work location.
• This team collaborates primarily on Eastern Time.

The U.S. base salary range for this role is $92,450–$132,072, plus equity. Benefits include health insurance, six months of paid parental leave, a 401(k) plan, a monthly meal allowance, 23 paid days off, 13 flexible paid holidays, and paid sick leave. These ranges may be adjusted over time.

Spotify is an equal opportunity employer. We welcome you for who you are—your background, appearance, and personal soundtrack. Our platform is for everyone, and so is our workplace. Diverse voices help us grow, innovate, and move forward. Bring us your experiences and perspectives—our differences are what drive us to reshape how the world listens.

Since 2008, Spotify has changed music listening forever. Our mission is to unlock human creativity by giving a million artists the chance to earn a living from their work and billions of fans the chance to enjoy and connect with their art. Everything we do is driven by our love for music and podcasts. Today, we’re the world’s leading audio streaming subscription service.