About Us
At #paid, our goal is to empower creators to focus on what they love—creating. Our platform connects verified creators with top global brands like McDonald’s, Samsung, and Disney, enabling genuine partnerships that deliver measurable business results. We’ve built a marketplace that addresses key challenges in the creator space, including fair compensation, smart matching, and content rights, ensuring every collaboration is smooth and effective.

With our proprietary technology and a strong commitment to transparency and trust, we’re changing how brands and creators collaborate. Recognized as the leader in customer support and managed services, #paid is at the forefront of creator marketing. Our innovative tools and passionate team are shaping the future of the creator economy.

The Role
As a Client Success Coordinator, you’ll play a key role in supporting our Senior Client Success Managers and Client Success Managers by ensuring campaigns run smoothly from start to finish. You’ll manage internal workflows after the sale and handle creator relationships. You’ll confidently manage daily tasks independently, knowing when to escalate issues and keeping the CSM informed with clear updates. You’ll take full ownership of campaign execution, ensuring it meets both client expectations and internal benchmarks.

If You’re Successful
– You’ll take full responsibility for communicating with creators, ensuring they have everything needed to deliver successful campaigns.
– You’ll excel at managing timelines and meeting deadlines.
– You’ll oversee the entire content process—from reviewing briefs to approving content and scheduling posts.
– You’ll work closely with internal teams like Creator Operations and Paid Media to keep campaigns moving.
– You’ll become an expert in campaign reporting, gathering post-campaign data and creating insightful reports.
– You’ll build a strong partnership with your CSM, proactively raising concerns and keeping them updated with key information.

You’re Perfect for the Role If
– You thrive in fast-paced environments and have a sharp eye for detail.
– You can juggle multiple tasks and priorities while staying organized.
– You’re dedicated to personal growth and actively seek feedback to improve.
– You’re passionate about client success, building strong relationships and understanding their goals.
– You’re data-savvy and can turn numbers into compelling insights.
– You’re a social media enthusiast who stays current with platforms like Instagram, Facebook, TikTok, and more.

About You
– You perform well under pressure and value accuracy.
– You’re detail-oriented and ensure every part of a campaign is executed flawlessly.
– You anticipate potential issues and solve them proactively.
– You’re flexible and ready to take on new challenges as they arise.

Why #paid
– We’re a passionate team working to redefine how brands grow while helping creators earn doing what they love.
– We’re growing fast and are the top-rated platform on G2 Crowd.
– We offer great perks—flexible vacation, comprehensive benefits, team events, and remote socials.
– We invest in our people with learning budgets and retirement matching programs.
– We care deeply about our culture and strive to improve every day.
– We support career growth and give you the freedom to innovate.

Equal Employment Opportunity
#paid is an equal opportunity employer. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected status.

We’re committed to building a diverse team and an inclusive workplace where everyone can be their true self. If you need accommodations during the hiring process, let us know—we’re here to help.